Privacy Policy

Effective Date: September 1, 2026  |  Company: Genesis 1 Systems

Genesis 1 Systems ("we", "us", "our") operates the Genesis 1 platform — an all-in-one operating system for real estate agents, investors, and small businesses. This Privacy Policy explains how we collect, use, and protect your information when you use our website at genesis1.io and any associated Services.

By using our Services, you agree to this Privacy Policy.

1. Information We Collect

  • Account information: name, email address, phone number, and business name
  • Billing and payment information (processed securely via Stripe)
  • Usage data, IP address, browser type, device information, and cookies
  • Content and data you create, store, or upload to the platform
  • Information from connected integrations (Google, Facebook, etc.) as authorized by you

2. How We Use Your Information

  • Provide, operate, and improve our Services
  • Process transactions and send billing-related communications
  • Send onboarding, support, and transactional emails and SMS messages
  • Analyze platform usage for security and performance improvements
  • Comply with applicable legal obligations
  • Send marketing communications — you may opt out at any time

3. How We Share Your Information

We do not sell your personal data. We may share information with:

  • Service Providers: Trusted vendors such as Stripe (payments), Google (analytics), and GoHighLevel (platform infrastructure)
  • Business Transfers: In connection with a merger, acquisition, or asset sale
  • Legal Compliance: When required by law, court order, or to protect the rights and safety of our users

4. Cookies and Tracking

We use essential, analytics, and marketing cookies. You can manage cookie preferences in your browser settings. Disabling certain cookies may affect platform functionality.

5. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from Genesis 1 Systems. Message frequency varies. Standard message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance or contact [email protected].

6. Your Rights

You may request to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected]. You may also opt out of marketing communications at any time via the unsubscribe link in any email.

7. Data Security

We implement industry-standard safeguards including TLS/SSL encryption, access controls, and regular security reviews. No method of internet transmission is 100% secure; use of our Services is at your own risk.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide Services and meet legal requirements. Upon account termination, data is deleted or anonymized within 90 days.

9. Children

Our Services are not directed to individuals under 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our website. Continued use of the Services after changes are posted constitutes acceptance.

11. Contact Us

Genesis 1 Systems
Email: [email protected]
Phone: (737) 288-9779
Website: genesis1.io